Heating And Lighting

December 3, 2018


British Gas owned Hive is the top brand people spontaneously associate with the phrase ‘Smart Home Technology’ according to Impact's latest study* into consumer usage and opinions of smart home technology. 


Hive’s line of smart thermostats are the result of a 3-year development programme, set in motion when British Gas acquired ‘AlertMe’, one of the early start-ups credited for developing connected home technologies.¹ Hive recently reached 1 million customers, and that looks likely to grow significantly over the coming years as smart technology adoption gathers pace.


Our study found that smart heating and smart lighting systems are some of the more popular smart home technologies likely to be owned by consumers in the UK with over one in ten (16%) owning either a smart heating or smart lighting system.


We also found that among non-owners of these technologies, interest in smart heating and smart lighting is very positive:


  • 45% claim to be interested in Smart Heating

  • 43% claim to be interested in Smart Lighting


For smart heating and smart lighting brands to exploit this latent interest, explaining the reduction in energy bills due to more efficient usage is key (85% find this an appealing prospect). However, environmental gains and convenience factors are also important, with certain consumer groups placing more importance on these benefits than others.


To find out how Impact can help you create an impactful smart home technology strategy or to discuss our study in detail, please get in touch at +44 (0)1932 226 793.



*Source: Smart Homes Technology Online Survey August 2018, 1,019 UK respondents (nationally representative quotas were set on gender, region, age and social grade), August 2018




¹ British Gas, 2018. British Gas to acquire technology company AlertMe, to extend its leadership in innovating for customers. [ONLINE] www.britishgas.co.uk. Available at: https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1291 [Accessed 3rd December 2018].


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3 The Quintet, Churchfield Road,
Walton-On-Thames, KT12 2TZ

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