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January 7, 2019

There is no doubt that financial stress is widespread: the value of the British pound decreasing due to Brexit, the rising cost of living and banking IT system failures to name just a handful of press...

June 12, 2018

On the 20th April, TSB’s planned system migration, of over a billion customer records, spectacularly failed, with the following disruption one of the worst since Northern Rock at the start of the bank...

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Conference exhibitor pricing
A US client wanted to launch a conference in Asia and needed to know what prices to charge exhibitors, based on floor space and location.
Improving Call Centre Quality
A DNO needed to gain a large volume of customer feedback to up skill their staff and implement quick potential improvements.
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"Impact Research have supported me on a number of different pricing projects across multiple pricing roles. The reasons why I keep on going back are because of their collaborative approach and their high quality research and analytics capabilities. I have no hesitation in recommending their services to any organisation looking for pricing and value insights from their customer base."


Andrew Evans
Head of Pricing & Propositions


Ascential Plc

Profitable product bundle features
A major accounting software company wanted to identify the optimum product bundle.
Bundled software proposition
A leading accountancy software provider wanted to create a new suite of products.
Getting the service mix right
A specialist property developer wanted to re-invent retirement housing for the luxury market.
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